Ygor Goulart
QA Tester
Test Automation
São Paulo, Brazil
About
Senior QA Tester testing AAA games across PC, consoles and stores, with a background in IT support and ten years in design. I document and track defects in Jira and TestRail, and I am moving the repetitive work into automation with Playwright and TypeScript. This site is my test subject: every claim on it is backed by an automated check.
Skills
Core skills
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Test Automation
- Playwright
- Cypress
- Selenium
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API Testing
- Postman
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QA Process
- Jira
- TestRail
- Confluence
- Agile/Scrum
Supporting skills
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Languages
- JavaScript
- TypeScript
- Python
- SQL
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Frameworks
- Node.js
- React
- Angular
- WordPress
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DevOps & Tools
- Git/GitHub
- Docker
- MySQL
- PostgreSQL
- SQL Server
- MongoDB
- Windows
- Linux
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IT Ops
- ITIL
- ManageEngine
- Zoho Suite
- Active Directory
- Office 365
- Incident Management
- DevOps
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Design
- Figma
- Adobe
Spoken languages
- Portuguese: Native
- English: Fluent (professional proficiency)
Experience
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Senior QA Tester
SIDE · Dec 2025 – Present
- Test multiple AAA titles across PC, Steam, PlayStation, Xbox, and Nintendo Switch 2.
- Use Jira and TestRail to document, track, and manage defects through the full lifecycle.
- Execute exploratory, smoke, and regression tests to validate stability and functionality.
- Identify game-breaking bugs, reproduction steps, and platform-specific issues under certification standards.
- Collaborate with dev/QA teams to verify fixes and ensure a seamless player experience across hardware.
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Bilingual IT Support Analyst
ACS Pro · Jan 2025 – Jul 2025
- Administer ManageEngine CRM tools, including configuration, custom workflows, and module customization.
- Provide Tier 1/Tier 2 support, troubleshooting synchronization, data, API, and performance issues.
- Manage users, roles, and access controls; perform database maintenance and system health checks.
- Create technical documentation, user guides, and training to improve CRM adoption.
- Translate business needs into CRM solutions and collaborate with teams to ensure system efficiency.
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Bilingual IT Support Analyst
Concentrix · Feb 2023 – Feb 2024
- Tier 1/Tier 2 technical support for critical international banking systems and applications.
- Used Jira and other tools to plan, track, and prioritize IT tasks efficiently.
- Monitored task progress, dependencies, and blockers to maintain operational efficiency.
Education
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Bachelor's in Computer Science
Universidade Anhembi Morumbi · In progress
Certifications
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Quality Assurance (QA) Certification
Iterasys · 2024 · Online
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Console, Platform and Store Title Certification
SIDE · 2026 · In person · 112 hours
How this site is tested
This CV is also my test subject. Every change runs through the checks below, and the site is deployed only when all of them pass.
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Functional end-to-end
Playwright · Chromium, Firefox, WebKit
Language and theme switching, sections, modals, downloads and persistence.
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Accessibility
axe-core · WCAG 2.1 AA
Every theme and language combination, with and without open modals, plus keyboard and focus checks.
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Visual regression
Playwright screenshots · Docker
Baselines across theme, language, screen size and modals, compared in a fixed container.
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Unit and content validation
Vitest · JSON Schema
Content schema, missing translations, color contrast, language and theme rules, PDF layout.
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Performance and SEO
Lighthouse CI · nightly
Budgets for performance, accessibility, best practices and SEO.
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Link checking
Link checker · nightly
Every link on the published site is requested every night.
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Quality gate
GitHub Actions
The site is deployed only when every check above passes.
Contact
- ygorgm95@gmail.com
- GitHub
- São Paulo, Brazil